Welcome to the SalesLink Support Wiki!

Use the Table of Contents on the right to find what you're looking for, or check out the FAQ below for the most common queries.

Frequently Asked Questions

1. Can I send to more than one recipient at a time?

Yes. SalesLink gives you the ability to send personalized and targeted emails to up to 50 contacts.

2. Can I attach files (PDF, MP3, etc.) to my SalesLink emails?

Yes! You can easily upload files that you want to distribute to people into SalesLink. After creating content, you can link to the files you previously uploaded. When your recipient downloads the file, it will be recorded as a click-through on your reports. This is an easy way to see what your recipients are clicking on and a great way to distribute documents, presentations, forms, etc.

3. How do I get a custom template?

For Web Designers who know about designing for email, creating a custom template is fairly easy. We have a detailed list of specifications here. Otherwise you can also contact us and we can create a custom template for you.

4. How do I get new content into SalesLink?

You are able to manage your content (create, edit and delete) in SalesLink by clicking on the Content tab. Create your own or copy the sample content and edit it to create personalized content. There is more information on this subject in the Help tab. The SalesLink team is currently working on a video to show more of this functionality. If you have any additional questions on the subject, please email us.

5. What content comes with SalesLink?

We have loaded some sample content into SalesLink for you to use. The sample content gives insight into what you can do with the WYSIWYG editor. Try sending yourself a SalesLink email with some sample content to see how it is displayed. From here, you can create a copy of any of the topics and edit them to include your own content.

6. Can I upload my contacts into SalesLink

Yes! First, save your contact list as a CSV file prior to uploading it. After saving it, click on the Contacts tab in SalesLink. Under the heading Import Contacts select the location of the CSV file on your computer, and click Import. Follow the instructions on screen from here.

7. How do I get email and Twitter notifications when my emails are opened?

See Twitter page.

8. How do I track who's opened and clicked my SalesLink Emails?

To track who has opened and clicked on SalesLink emails, click the Reports tab at the top of your screen after logging in. A list of all the emails you have sent will be listed here. You can search for a particular email and open them individually by clicking on the name. This will bring you to the Email Details screen. Here you can see how many times and when they opened your email and what they clicked on. You can also create a report of the emails you've sent in the Reports section by simply by clicking the green button Email Activity Report. When it prompts you, open up the file in Excel (or the program of your choice).

9. How can I preview my email before I send it?

To preview an email before you send it, proceed through Step 1 and Step 2 in SalesLink by selecting your Contacts and Content. In the third step, Preview and Send, simply click the green button Preview button located on the bottom left of the screen.